Prototype for demonstration. Every traveller, flight and payment shown is fictional. No live government systems are connected.
Bermuda Government crest
Government of Bermuda
HM Customs · Border Operations
DA
Border Operations/Administration/Privacy & Retention

Administration

Users & rolesAudit trailPrivacy & retentionIntegrationsNotices & forms
Open requests
3
Under the Personal Information Protection Act 2016
Average response
9 days
Within the 45 days PIPA allows
Data held in
Bermuda
Primary and backup in on-island data centres

Requests from travellers

ReferenceTypeFromReceivedDueStatus
PIPA-2026-0412AccessE. Johnson (US)4 Nov4 DecIn progress
PIPA-2026-0409CorrectionL. Tremblay (CA)1 Nov1 DecNew
PIPA-2026-0398ErasureO. Smith (GB)22 Oct21 NovIn progress
PIPA-2026-0371AccessK. Brown (JM)9 Oct8 NovCompleted

How long we keep each kind of data

DataKept forWhy
Arrival passes and declarations7 yearsRevenue Act 1898 · audit of duty
Referral and seizure records10 yearsRevenue Act 1898 · enforcement
Passport scans and photos90 daysOnly needed to verify identity at arrival
Receipts uploaded by travellers2 yearsValuation disputes
Visitor statistics shared with BTAAnonymised, kept indefinitelyNo personal information
Staff audit trail10 yearsAccountability